Strategic Client Partner

2 days ago

Bengaluru, Karnataka, India beBeeAccount Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Key Account Manager Position Overview

Maintaining and expanding strategic relationships with key clients is a critical aspect of this role. The Key Account Manager works closely with clients to identify their business needs and objectives, developing solutions that meet those requirements.

The Key Account Manager also acts as a liaison between the clients and the organization, ensuring seamless communication and exceptional service delivery. This involves regular interaction with clients, understanding their business goals, and identifying opportunities for growth and expansion.

  • Build strong client relationships through regular communication and timely issue resolution.
  • Develop account strategies that align with clients' business objectives and drive revenue growth.
  • Collaborate with cross-functional teams, including sales, marketing, and product development, to meet client needs.
  • Manage client expectations by providing clear product and service information and realistic timelines.
  • Monitor and analyze client satisfaction, addressing any issues or concerns promptly.
  • Negotiate contracts and renewals, ensuring mutual satisfaction with terms and conditions.
  • Maintain accurate records of client interactions, including contact information, contract terms, and any issues or concerns.
Requisite Skills & Qualifications

This role requires:

  • A graduate or postgraduate degree in business, marketing, or a related field, with at least 3 years of relevant experience preferably from the industry.
  • A proven track record in sales, account management, or customer service.
  • Excellent written and verbal communication skills.
  • Strong negotiation and analytical skills, with the ability to analyze data and identify trends.
  • A customer-focused mindset and the ability to work independently and collaboratively within a team.

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