
Senior Business Development Manager
2 days ago
Job Overview:
We are seeking a highly skilled Account and Business Growth Specialist to join our dynamic team. As a key member, you will be responsible for managing B2B relationships with educational institutions, driving business growth, and ensuring consistent engagement.
Main Responsibilities:
- Account Management:
- Oversight of B2B relationships with colleges and universities
- Maintenance of smooth communication and consistent engagement with clients
- Business Growth & Expansion:
- Taking ownership of growth in designated regions (Delhi/NCR, Pune, Bangalore, etc.)
- Strategic onboarding of new clients (colleges & universities) and sustainable growth
- Identification and implementation of opportunities for upselling and cross-selling within existing accounts
- Onboarding New Colleges and Universities:
- Leading the onboarding process of new educational institutions
- Ensuring institutions understand how our platform can enhance their services
- Providing support during initial stages of adoption
- Training & Development:
- Provision of necessary training and support to clients
- Maintenance and management of CRM systems for tracking progress, client issues, and feedback
- Performance Tracking & Reporting:
- Analysis of growth metrics and goal achievement
- Sharing timely updates with internal teams and clients about performance, issues, and opportunities
- CRM Handling:
- Maintenance of CRM systems and accurate information
- Prompt resolution of client queries
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