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Chat Support Specialist

2 weeks ago


Chennai, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000

Effective communication and problem-solving are key aspects of this Chat Support Engineer role.

About the Position

We're looking for a detail-oriented individual to join our team. The ideal candidate will have 1-4 years of experience in technical support and be proficient in using alphanumeric keyboards. They should also be able to learn new concepts quickly and work effectively in a fast-paced environment.

  • Process new orders on a web-based system with accuracy and completeness.
  • Respond to customer inquiries and clarify any doubts efficiently.
  • Monitor order status and take necessary actions promptly.
  • Maintain high levels of accuracy and ensure timely completion of tasks.
Requirements and Qualifications
  • A degree is required, while experience with Microsoft Office and Salesforce.com is beneficial.
  • Strong organizational skills and attention to detail are essential.
  • The ability to work independently with minimal supervision is crucial.

We value diversity, equality, and inclusion in the workplace and adhere to equal opportunity employment practices.