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Chat Support Specialist
2 weeks ago
Effective communication and problem-solving are key aspects of this Chat Support Engineer role.
About the PositionWe're looking for a detail-oriented individual to join our team. The ideal candidate will have 1-4 years of experience in technical support and be proficient in using alphanumeric keyboards. They should also be able to learn new concepts quickly and work effectively in a fast-paced environment.
- Process new orders on a web-based system with accuracy and completeness.
- Respond to customer inquiries and clarify any doubts efficiently.
- Monitor order status and take necessary actions promptly.
- Maintain high levels of accuracy and ensure timely completion of tasks.
- A degree is required, while experience with Microsoft Office and Salesforce.com is beneficial.
- Strong organizational skills and attention to detail are essential.
- The ability to work independently with minimal supervision is crucial.
We value diversity, equality, and inclusion in the workplace and adhere to equal opportunity employment practices.