Hospitality Professional

16 hours ago


Hubli, Karnataka, India beBeeOperations Full time ₹ 6,00,000 - ₹ 12,00,000
Job Title

Front Desk Associate

Description

Our front desk associate will be responsible for managing the company's backpacker hostels effectively. They will work as part of the managing team for a 35-50 keys hotel/hostel overseeing multiple facets of operations including front office, housekeeping, F&B, guest experience, R&M & engineering, security & safety, etc. as per company's standard operating procedures.

Key Responsibilities
  • Understanding of the hospitality/hotel industry with extensive work experience
  • Understanding of the company's vision, business expansion plans, operational standards, etc.
  • Optimizing hotel operations with a bird eye view
  • Managing hotel pre-launch phase, day to day operations, etc.
  • Understanding various functions including front desk, housekeeping, F&B, engineering, etc.
  • Supervising various functions and human resources (blue/white collar)
  • Managing operational quality with attention to detail on various parameters such as infrastructure, services, staff, operations, etc. to ensure high service quality
  • Handling & resolving escalations and grievances
  • Liaising with various departments such as local police, health/fire/safety departments, local vendors, etc. and ensuring a cordial relationship
Qualifications
  1. Hospitality graduate/post-graduate or diploma in hospitality
  2. Min. 1-3 years of experience in a hotel, hostel, guest house, etc.
  3. Extensive operational knowledge of hotel operations
  4. Outstanding communication, interpersonal & time-management skills
  5. Flexible to relocate anywhere in southern India
  6. High attention to detail


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