Luxury Hospitality Housekeeping Professional

5 days ago

Hubli, Karnataka, India beBeeHousekeeping Full time ₹ 18,00,000 - ₹ 25,00,000

Job Title: Corporate Housekeeping Manager

We are seeking a skilled Housekeeping Leader to join our team in Hyderabad, with frequent travel to Mumbai and Gurgaon units. The ideal candidate will have 8-12 years of experience in luxury hospitality, with at least 3-5 years in a leadership role.

Job Summary:

The Corporate Housekeeping Manager is responsible for setting and maintaining the highest standards of cleanliness, presentation, and maintenance across all properties. This role involves developing and monitoring housekeeping procedures, conducting detailed snag lists, advising Unit Facility Managers on process flows, and ensuring consistent brand compliance across locations.

Main Responsibilities:
  1. Develop and Implement Housekeeping Policies: Create and standardize housekeeping policies, procedures, and checklists across all properties.
  2. Conduct Property Audits: Conduct regular property audits, including detailed snag lists for all areas such as guest spaces, back-of-house, and public areas, and ensure timely closure of pending items.
  3. Advise Unit Facility Managers: Advise and guide Unit Facility Managers on best practices, process flows, resource allocation, and vendor management.
  4. Review Schedules: Review daily, weekly, and monthly housekeeping schedules from each unit to ensure efficiency and adherence to preventive maintenance plans.
  5. Collaborate with Engineering and Operations Teams: Collaborate with Engineering and Operations teams to address maintenance issues identified during inspections.
  6. Monitor Facility Management Budgets: Monitor Facility management budgets across properties, optimizing manpower, inventory control, and chemical usage without compromising quality.
  7. Support Recruitment and Training: Support recruitment, onboarding, and training of facility staff at unit level, ensuring skill development and service excellence.
  8. Analyse Member and Guest Feedback: Analyse member and guest feedback related to housekeeping and initiate corrective measures.
  9. Provide Periodic Reports: Provide periodic reports to corporate leadership on housekeeping performance, snag closure rates, and brand compliance scores.
Required Skills and Qualifications:
  • Leadership Experience: Proven expertise in managing housekeeping operations in luxury hotels or premium lifestyle clubs.
  • Attention to Detail: Strong eye for detail, with the ability to identify and resolve discrepancies in upkeep and maintenance.
  • Communication Skills: Excellent leadership and coaching skills to influence and guide unit-level teams.
  • Technical Skills: Proficiency in snag list creation and follow-up tracking tools.
  • Time Management: Strong coordination skills across multiple properties, with the ability to prioritize tasks effectively.
  • Vendor Management: Proficiency in vendor management including vendor negotiation, performance monitoring, and cost optimization.
  • Sustainable Cleaning Solutions: Knowledge of sustainable cleaning solutions and modern housekeeping technology.
Qualifications:
  • Educational Background: Bachelor's degree in Hotel Management or related field.
  • Experience: 8–12 years' experience in housekeeping leadership within luxury hospitality.
  • Multi-property Experience: Multi-property or corporate-level experience preferred.

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