Vision Infra Equipment Solutions Account Management Professional
22 hours ago
We are seeking an experienced Assistant Account Manager to join our Vision Infra Equipment Solutions team.
The successful candidate will be responsible for supporting the account management team in maintaining and growing client relationships.
Key Responsibilities:- Client Relationship Management:
- Manage client accounts and serve as a point of contact for standard clients/strategic clients.
- Develop and maintain strong client relationships to ensure client satisfaction and retention.
- Schedule and conduct regular customer checkpoints to review project progress, gather feedback, and discuss any issues or additional needs.
- Project Coordination:
- Coordinate with internal teams to ensure timely delivery of client projects.
- Maintain accurate and up-to-date client records and documentation in Monday.com.
- Collaborate with the Finance team in the renewal process for standard clients.
- Technical Acumen:
- Collaborate with IT and development teams to assess technical feasibility and ensure alignment with client requirements.
- Organize and lead integration meetings with clients to discuss and address their IT needs and challenges.
- Proven work experience in account management, customer service, operations, or a related field.
- Experience with CRM software (e.g., Salesforce, Monday.com).
- Understanding of sales principles and ability to deliver excellent customer experience.
- Preferred to have an undergraduate degree in Business Administration, Marketing, or a relevant field.
Salary: $65,000 - $80,000 per year, depending on experience and qualifications.
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