Senior Client Relationship Manager

7 days ago


Mumbai, Maharashtra, India Remote People Full time

Client Engagement Manager

Horizons is seeking a Client Engagement Manager to join our team. As a Client Engagement Manager, you will be responsible for building and maintaining strong relationships with clients.

Key Responsibilities:

  • Client Relationship Management: You will act as the first point of contact for clients, ensuring their needs are met and their satisfaction is maintained.
  • Communication and Issue Resolution: You will communicate effectively with clients to understand their needs and resolve any issues that may arise.
  • Upsell and Cross-sell Opportunities: You will collaborate with sales teams to identify opportunities to upsell and cross-sell to clients.
  • Platform Knowledge and Training: You will develop a deep understanding of our electronic FX liquidity management platform and provide training and support to clients.

Qualifications:

  • Education: A bachelor's degree in business, finance, or a related field.
  • Experience: At least 3 years of experience in a customer success or account management role within the electronic FX liquidity management industry.
  • Skills: Strong communication, problem-solving, and relationship-building skills.

About Us:

Horizons is a company that values innovation and excellence. We are committed to delivering exceptional results for our clients.



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