Luxury Travel Operations Manager

2 days ago

Anantapur, Andhra Pradesh, India beBeeTicketing Full time ₹ 35,00,000 - ₹ 50,00,000

Job Title: Night Shift Ticketing Executive

About the Role:

We are seeking a skilled and detail-oriented professional to manage ticketing operations during evening and night hours. This role requires proven experience in airline ticketing and travel services, strong knowledge of GDS systems, and excellent communication skills.

Main Responsibilities:

  • Ticketing Operations: Manage domestic and international tickets, handle amendments, refunds, and re-issuances as per client requirements. Monitor and resolve ticketing-related issues promptly.
  • Customer Support: Provide customer service via calls, emails, and chats during the night shift. Assist clients with queries related to fares, routing, and policies.
  • System Handling: Work on GDS platforms (Amadeus, Galileo, or Sabre) for reservations and ticket issuance. Ensure accurate data entry and booking processes.
  • Coordination: Liaise with airlines, suppliers, and internal teams to ensure smooth ticketing operations. Update clients on travel schedules, changes, and airline policies.
  • Reporting & Compliance: Maintain accurate transaction logs and prepare daily reports. Follow industry regulations and company policies.

Required Qualifications & Skills:

  • Minimum 1–2 years of proven experience in airline ticketing or travel services.
  • Proficiency in GDS systems (Amadeus, Galileo, or Sabre). Certification is an advantage.
  • Strong knowledge of fare rules, airline ticketing policies, and international routing.
  • Excellent verbal and written communication skills.
  • Ability to work independently and manage responsibilities in a night shift setup.

Preferred Qualifications:

  • Candidates based in Anantapur will be given preference.
  • Experience handling night shift operations.
  • Familiarity with visa regulations, baggage policies, and travel restrictions will be an added benefit.

Work Hours (Night Shift):
Sunday to Friday: 06:00 PM – 12:00 Midnight
Week Offs & Holidays: 10:00 AM – 05:00 PM

Benefits:

  • Competitive salary package.
  • Flexible work-from-home arrangement on holidays and week-offs.
  • Opportunity to grow with a dynamic team in the luxury travel industry.

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