
Senior Luxury Goods Specialist
16 hours ago
Key Responsibilities:
- Personalized Luxury Shopping Experience: Provide clients with tailored styling and advisory services on ethnic and contemporary designer wear.
- Client Engagement: Manage end-to-end client interactions, including greetings, styling, relationship-building, follow-ups, and after-sales service.
- Sales Performance: Achieve and exceed individual sales targets by identifying opportunities to upsell and cross-sell luxury fashion products.
- Inventory Management: Maintain accurate stock levels and ensure product availability to meet customer demand.
- Store Operations: Collaborate with store managers and team members to maintain smooth floor operations and ensure a high level of customer satisfaction.
- Visual Merchandising: Ensure visual displays align with the brand's aesthetic and guidelines to create an engaging shopping experience.
- Customer Retention: Build a strong clientele base by developing repeat and referral business through exceptional customer service and personalized recommendations.
- Industry Knowledge: Stay up-to-date with the latest trends, designers, and luxury fashion insights to provide expert advice and guidance to clients.
Desired Candidate Profile:
Experience:
- Fashion Consultant: 2-4 years in luxury fashion retail, styling, or consulting.
- Senior Fashion Consultant: 4-7 years in luxury fashion retail with proven high-value sales achievements.
- High-Achieving Sales Professional: Proven ability to individually drive business revenue of ₹10-15 lakhs or more per month.
- Luxury Retail Etiquette: Strong understanding of luxury retail etiquette, styling, and client servicing principles.
- Exceptional Communication: Excellent communication and interpersonal skills with a client-first mindset.
- Industry Expertise: Well-versed in ethnic and high-end designer fashion, with a deep understanding of current trends and styles.
- Attention to Detail: Detail-oriented with the ability to manage inventory and day-to-day floor operations efficiently.
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