Strategic Knowledge Manager

2 days ago


Hyderabad, Telangana, India beBeeStrategic Full time ₹ 20,00,000 - ₹ 30,00,000

Job Title: Strategic Knowledge Manager

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This is a key role in our organization, responsible for executing the vision for how HR knowledge is created, maintained, and delivered across the company. The successful candidate will lead initiatives to enhance our digital knowledge platforms, optimize content maintenance, and embed a culture of self-service and continuous improvement.

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The ideal candidate brings a proactive, data-driven mindset, strong project leadership capabilities, and a passion for enabling scalable, user-centric HR service delivery.

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We are looking for a highly skilled professional with experience in knowledge management, digital HR, and HR service delivery roles. The ideal candidate will have demonstrated success in leading enterprise-level knowledge management initiatives or digital transformation programs.

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The selected candidate will be responsible for:

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  • Leading a team of knowledge management associates to implement global HR knowledge management strategy">
  • Establishing and enforcing enterprise-wide content governance frameworks">
  • Championing consistency in tone, structure, and branding across all HR knowledge and HR Service delivery assets">
  • Acting as liaison between HR Centers of Expertise (CoE), HRBPs, and Local HR Operations">
  • Enabling business continuity across HR knowledge & HR service delivery platforms">
  • Driving continuous optimization of taxonomy, metadata, and search architecture">
  • Partnering with Digital Technology and HRIS teams to prioritize and deliver platform enhancements and automation opportunities">
  • Designing and delivering enablement programs for content contributors, HR teams, and end-users">
  • Fostering a culture of knowledge sharing, collaboration, and continuous learning across the HR organization">
  • Leading HR service delivery projects such as HR portal optimization, AI-enabled knowledge delivery, and global content harmonization">
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The ideal candidate will possess:

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  • 8-12 years of progressive experience in HR, knowledge management, digital HR, HR service delivery roles or equivalent experience">
  • Demonstrated success in leading enterprise-level knowledge management initiatives or digital transformation programs">
  • Expertise in knowledge platforms (e.g., ServiceNow, SharePoint) and content governance methodologies">
  • Understanding of HR operating models, shared services, and employee experience principles">
  • Stakeholder management, communication, and facilitation skills">
  • Analytical and strategic thinker with a track record of using data to drive decisions and improvements">
  • Proven ability to manage projects in a dynamic environment">
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Please note that applicants must apply through the redirected page on our website to be considered for this opportunity.

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