Senior Knowledge Manager

2 days ago


Hyderabad, Telangana, India beBeeKnowledgeTransfer Full time ₹ 12,96,000 - ₹ 24,24,000
Knowledge Transfer and Management Specialist

Are you a strategic thinker with expertise in knowledge management and transfer? We are seeking an experienced professional to lead the development, implementation, and maintenance of knowledge management systems and processes.

Key Responsibilities:

  • Design and implement comprehensive knowledge management strategies to ensure seamless transfer of knowledge across teams.
  • Develop and maintain training content, manuals, and e-learning modules for various platforms and applications.
  • Conduct engaging training sessions for new hires, upskilling, and process changes.
  • Establish and maintain relationships with platform vendors and internal teams for training-related updates.
  • Track training effectiveness through assessments, feedback, and performance metrics.

Requirements:

  • 6+ years of experience in Shared Services Organization/GBS/GCC, with 3+ years in training or learning & development roles.
  • Exceptional understanding of critical success factors for GBS as a reliable, effective, and efficient business service provider.
  • Strong working knowledge of Oracle Financials, MSD, and Invevo platforms, SuccessFactors including data migration.
  • Experience with Learning Management Systems (LMS) and e-learning tools.

Qualifications:

  • Bachelor's/ Master's degree HR/ Training (Finance/ Accounts is a plus).
  • CPTM/ATD Certification.
  • Fluency in English.


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