Enterprise Knowledge Management Strategist
1 day ago
As a strategic leader, you will be responsible for defining and overseeing end-to-end content lifecycle processes and quality standards for knowledge across the enterprise.
This role requires a strong attention to detail and cross-functional collaboration to support knowledge management needs across various facets of the organization.
- Partner with service delivery teams to manage and review knowledge content.
- Define and maintain a knowledge management roadmap.
- Collaborate with stakeholders to validate content accuracy, clarity, and relevance.
- Oversee scheduled knowledge reviews and updates.
- Maintain and update the knowledge management asset tracker and inventory.
- Monitor and analyze usage metrics and engagement data related to knowledge content.
- Deliver training and guidance to stakeholders on knowledge management standards, tools, and best practices.
- Continuously evaluate and recommend improvements to knowledge management content, templates, taxonomy, and enabling tools.
Requirements:
- Bachelor's degree required
- 7-11 years of experience in knowledge management or enterprise information systems
- Demonstrated experience implementing and managing enterprise knowledge platforms
- Collaborative team player with strong interpersonal and communications skills
- Highly organized, proactive, and adaptable, with the capability to manage multiple priorities in fast-paced environments
- Experience supporting or leading knowledge management initiatives across functional areas
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