Operations Support Specialist

7 days ago


Vellore, Tamil Nadu, India beBeeOperational Full time ₹ 60,00,000 - ₹ 80,00,000
Job Title: Operations Associate

The Operations Associate role involves supporting various business processes and ensuring their smooth execution. This position requires a strong understanding of organizational systems, procedures, and standards.

Responsibilities include processing post-issue service requests, handling routine maintenance tasks, and maintaining policy records in administration systems. The incumbent will also collaborate with teams to resolve discrepancies and ensure service quality.

Additionally, the successful candidate will be responsible for researching and resolving escalated issues, ensuring service levels and turnaround times are met, and providing accurate documentation and timely responses during audits and regulatory compliance activities.

Requirements:

  • Graduation in any stream, Commerce Graduate preferred
  • 1+ year of working experience (Life insurance domain) that required a focus on quality including attention to details, accuracy, and accountability for your work product
  • Experience in a professional/office related environment that required you to work regularly scheduled shifts
  • Effective English business communication skills required to exchange information with clients

Key qualifications include ability to solve basic mathematical problems, good understanding of MS Excel and MS-Outlook, and life insurance domain knowledge preferably Annuities.



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