
Customer Experience Specialist
2 weeks ago
This role is centered around delivering exceptional customer experiences through phone-based interactions.
The ideal candidate will possess strong communication skills, be able to think critically and make informed decisions within established procedures. Additionally, they should have the ability to handle multiple tasks efficiently.
- Key Responsibilities:
- Assess customer inquiries and resolve issues at the first point of contact.
- Maintain accurate records of customer interactions, adhering to service level agreements and quality standards.
- Collaborate with customers to address concerns and meet performance targets.
- Emphasize efficiency in daily tasks while meeting performance expectations.
- Verbal and written communication skills are crucial for this position.
- A neutral accent and adaptability to US culture are highly beneficial.
- Candidates must demonstrate active listening skills and empathy when interacting with customers.
- Data entry and typing skills are essential, along with the ability to multitask effectively.
-
Customer Experience Specialist
1 week ago
Chennai, Tamil Nadu, India beBeeCustomer Full time ₹ 4,00,000 - ₹ 7,50,000Customer Experience SpecialistWe are seeking a skilled Customer Experience Specialist to enhance our customer-facing operations.Key Responsibilities:Respond to customer inquiries via phone or email in a professional and courteous manner, ensuring timely and accurate resolutions.Provide effective solutions to customer issues, escalating unresolved queries to...
-
Customer Experience Specialist
6 days ago
Chennai, Tamil Nadu, India beBeeCustomerExperience Full time ₹ 15,00,000 - ₹ 20,00,000About the Role: A Customer Experience Specialist is responsible for educating potential customers about our program and providing exceptional support. Their ultimate goal is to deliver positive customer experiences by enhancing relationships.Key Responsibilities:Ability to communicate with customers in a clear and concise mannerFollow up with customers to...
-
Customer Experience Innovation Specialist
1 week ago
Chennai, Tamil Nadu, India beBeeInnovation Full time ₹ 80,00,000 - ₹ 1,20,00,000Job Title: Customer Experience Innovation SpecialistAt our organization, we're looking for a talented individual to join our team as a Product Management Intern.As a Product Management Intern, you will play a key role in understanding customer pain points and market needs. You will collaborate with cross-functional teams to identify new opportunities for...
-
Delivering Exceptional Customer Experiences
1 week ago
Chennai, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 9,00,000 - ₹ 12,00,000Customer Support Specialist RoleThis role involves delivering top-notch customer support services through various communication channels. As a Customer Support Specialist, you will be responsible for providing timely and effective assistance to customers.Key ResponsibilitiesProviding technical assistance and resolving issues over voice, email, and chat...
-
Chennai, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 15,00,000Job Description:We are seeking a Customer Support Specialist to join our team. The ideal candidate will be responsible for addressing customer issues, providing guidance on product usage, and collaborating with cross-functional teams to deliver exceptional customer experiences.The Customer Support Specialist will be the primary point of contact for...
-
Customer Experience Expert
1 week ago
Chennai, Tamil Nadu, India beBeeTechnical Full time ₹ 6,00,000 - ₹ 12,00,000Technical Support RoleAbout the PositionThe Technical Support Specialist will be responsible for delivering exceptional support to customers, ensuring their technical issues are resolved efficiently and effectively.Key ResponsibilitiesProvide timely and accurate responses to customer inquiries and offer technical assistance.Diagnose and troubleshoot hardware...
-
Chennai, Tamil Nadu, India beBeeCustomerService Full time ₹ 15,93,699 - ₹ 21,47,483Job Description:As a Sr. Specialist in Customer Service Operations, you will be responsible for ensuring a premium customer service experience across various channels. You will manage BPO/vendor operations, drive KPI performance, and support efficiency, quality, and membership-first initiatives.Required Skills & Qualifications:3+ years of experience in...
-
Customer Experience Associate
1 week ago
Chennai, Tamil Nadu, India beBeeCustomerService Full time ₹ 1,04,000 - ₹ 1,30,878Customer Service SpecialistJob Description:The primary function of this role is to deliver exceptional customer service experiences through prompt and professional communication, active listening, and problem-solving skills. This includes responding to customer inquiries, resolving issues in a timely manner, and providing solutions that meet or exceed...
-
Customer Experience Specialist
1 week ago
Chennai, Tamil Nadu, India beBeeCustomer Full time ₹ 26,000 - ₹ 36,000Customer Service Representative Job DescriptionWe are seeking a skilled and customer-focused individual to provide excellent customer support, ensure customer satisfaction, and enhance the overall customer experience.The ideal candidate will possess strong communication and interpersonal skills, with the ability to problem-solve and multitask. They should...
-
Customer Experience Champion
2 weeks ago
Chennai, Tamil Nadu, India beBeeSupport Full time ₹ 1,04,000 - ₹ 1,30,878Job DescriptionAs an IT Support Specialist, you will play a critical role in providing direct technical assistance to customers via phone, email, and chat. You will identify issues, create Service Requests or Incidents based on the issue type, and provide L1 resolution.Required Skills and QualificationsTechnical and Professional Expertise: Customer handling...