Help Desk Associate

1 week ago

Davangere, Karnataka, India beBeeCustomerSupport Full time ₹ 3,50,000 - ₹ 7,50,000
Job Title: Help Desk AssociateAbout the Role:

This is a fantastic opportunity to collaborate with our team and provide exceptional customer support.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, or chat in a timely and professional manner
  • Resolve customer complaints by actively listening and providing solutions-oriented responses
  • Provide product information and features to customers while fostering a positive experience
  • Document customer interactions and feedback for future reference
Requirements:
  • Excellent verbal and written communication skills to effectively interact with customers
  • Good computer knowledge and typing speed to efficiently process inquiries
  • Prior customer service experience is preferred but not required; we provide comprehensive training for all new hires
What We Offer:
  • A dynamic and supportive work environment where collaboration and teamwork thrive
  • Ongoing training and development opportunities to enhance your skills and career growth
  • A competitive salary and benefits package that recognizes your value as an employee

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