
Front Desk Ambassador
2 days ago
We are looking for a Front Desk Ambassador to join our team in South and West India. As a key member of the staff, you will be responsible for delivering an exceptional guest experience at our properties.
Key Responsibilities:
- Greet and welcome guests with a pleasant demeanor, providing excellent customer service throughout their stay.
- Manage check-ins and check-outs efficiently, ensuring accurate completion of all necessary documentation.
- Handle phone calls, messages, and inquiries, redirecting them to relevant departments when necessary.
- Maintain and organize files, records, and documents, updating them as needed. Create and manage spreadsheets for reporting and operational needs.
- Conduct inventory checks and maintain records.
- Assist in the procurement of monthly supplies.
- Support the service of food and beverages to ensure guest satisfaction.
- Issue invoices, checks, and assist in basic bookkeeping tasks.
- Be willing to travel to other properties in South and West India when required.
Requirements:
- A minimum of 6 months of industrial training or relevant experience in hospitality.
- A pleasant personality and excellent verbal and written communication skills.
- Flexibility and enthusiasm for traveling across South and West India.
What We Offer
- A competitive salary, plus PLI, Provident Fund, and ESIC.
- Performance-linked incentives of up to 35% of the gross salary.
- Complimentary accommodation and meals provided by the company.
- The opportunity to work at multiple PAN India locations.
Bonus Information
- We value our staff and provide ongoing training and development opportunities to help you grow in your career.
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