
Hotel Operations Manager
1 day ago
We are seeking a highly skilled and experienced Front Desk Associate to join our team. This role involves managing the front office, ensuring seamless guest experiences, and overseeing various hotel operations.
About the RoleThe successful candidate will be responsible for:
- Managing front desk operations, including check-ins, check-outs, and room assignments.
- Providing exceptional customer service, responding to guest inquiries, and resolving issues promptly.
- Supervising housekeeping, F&B, engineering, and security teams to ensure smooth hotel operations.
- Collaborating with other departments to optimize hotel performance and enhance guest satisfaction.
To be successful in this role, you will need:
- A degree in hospitality or a related field.
- Minimum 1-3 years of experience in a hotel or similar environment.
- Excellent communication, interpersonal, and time-management skills.
- Ability to work effectively in a fast-paced environment.
- Familiarity with hotel software and systems.
This role offers:
- A competitive salary and benefits package.
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