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Service Delivery Coordinator
1 month ago
Pousse is seeking a highly skilled professional to fill the Service Office role. As a key member of our team, you will be responsible for coordinating service delivery support and reviewing delivery parameters.
Key Responsibilities:- Service Delivery Support: Coordinate centers for service delivery support and review delivery parameters to ensure seamless service delivery.
- Call Center Coordination: Ensure induction, training, and retention of technicians to maintain high-quality service standards.
- MIS & Control: Manage and analyze data to optimize service delivery and improve overall performance.
- Contract Sales Business: Enhance contract sales business by identifying new opportunities and developing strategies to increase revenue.
- Key Accounts Management: Manage key accounts of distributors/dealers, ensuring service level fulfillment, spares availability, and other critical aspects.
Pousse offers a dynamic work environment and opportunities for growth and development. If you are a motivated and results-driven professional, we encourage you to apply for this exciting opportunity.
