Service Delivery Manager

5 days ago


Ahmedabad, Gujarat, India Plasma Induction (India) Pvt. Ltd. Full time
Key Responsibilities:

As a Service Head at Plasma Induction (India) Pvt. Ltd., you will be responsible for enhancing customer service experiences, fostering engaged customers, and driving organic growth. Key responsibilities include:

  • Overseeing customer issues and ensuring timely resolutions.
  • Developing and implementing strategies to improve service delivery and efficiency.
  • Creating and managing service procedures, policies, and standards.
  • Maintaining accurate records of service reports, customer interactions, and performance metrics.
  • Collaborating with the service team to analyze statistics and compile regular reports.

Requirements:

Bachelor of Engineering in Electrical/ Electronics/ Instrumentation/ Power Electronics is a must. Experience in furnace line operations will be an added advantage.

What We Offer:

Incentives, insurance, and profit-sharing opportunities await the successful candidate.

Role Information:

Job Title: Service Head

Industry: Engineering & Construction

Functional Area: Production, Manufacturing & Engineering

Employment Type: Full Time, Permanent

Role Category: Management

Education: UG - B.E. - Electronics/ Telecommunication, Production/ Industrial, Electrical, Diploma - Electrical, Electronics/ Telecommunication



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