IT Business Partner/Delivery Manager
3 weeks ago
IT Business Partner/Delivery Manager.
This role is part of The Leaders Hive : The unit of Mukunda Ventures Gl, and the ideal candidate will serve as the strategic liaison between IT and business functions, aligning IT initiatives with business goals.
Key Responsibilities:
- Collaborate with business stakeholders to understand their needs, gather and define business requirements, and translate them into technical specifications.
- Drive the prioritization and delivery of IT initiatives that align with business goals and objectives.
- Develop and maintain a deep understanding of the client's business processes and strategic direction to ensure IT alignment.
Program Management & Delivery:
- Lead and manage end-to-end IT projects and programs, ensuring they are delivered on time, within scope, and within budget.
- Develop comprehensive project plans, including timelines, milestones, resource allocation, risk management, and status reporting.
- Coordinate cross-functional teams to deliver projects successfully, ensuring effective communication and collaboration.
Application Support & IT Ecosystem Management:
- Oversee the management, maintenance, and support of business-critical applications to ensure optimal performance, availability, and reliability.
- Develop and implement best practices for application support, incident management, and problem resolution.
- Manage the overall IT ecosystem, including infrastructure, networks, databases, and software applications, ensuring integration, scalability, and security.
Vendor Management:
- Manage relationships with IT vendors, negotiate contracts, and monitor performance to ensure compliance with service level agreements (SLAs) and contractual obligations.
- Evaluate vendor proposals, oversee the selection process, and ensure optimal delivery of IT services and solutions.
Qualifications:
- Bachelor's degree in information technology, Computer Science, Business Administration, or a related field.
- A master's degree is a plus.
- 5-10 years of experience in business requirement gathering, program management, IT project delivery, vendor management, and application support.
- Strong project management skills with experience managing complex IT projects and cross-functional teams.
- Proven track record of successfully managing vendor relationships and delivering IT solutions that meet business needs.
Language: English
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