IT Business Partner/Delivery Manager

3 weeks ago


Ahmedabad, Gujarat, India The Leaders Hive : The unit of Mukunda Ventures Gl Full time
Job Title:
IT Business Partner/Delivery Manager.

This role is part of The Leaders Hive : The unit of Mukunda Ventures Gl, and the ideal candidate will serve as the strategic liaison between IT and business functions, aligning IT initiatives with business goals.

Key Responsibilities:

  • Collaborate with business stakeholders to understand their needs, gather and define business requirements, and translate them into technical specifications.
  • Drive the prioritization and delivery of IT initiatives that align with business goals and objectives.
  • Develop and maintain a deep understanding of the client's business processes and strategic direction to ensure IT alignment.

Program Management & Delivery:

  • Lead and manage end-to-end IT projects and programs, ensuring they are delivered on time, within scope, and within budget.
  • Develop comprehensive project plans, including timelines, milestones, resource allocation, risk management, and status reporting.
  • Coordinate cross-functional teams to deliver projects successfully, ensuring effective communication and collaboration.

Application Support & IT Ecosystem Management:

  • Oversee the management, maintenance, and support of business-critical applications to ensure optimal performance, availability, and reliability.
  • Develop and implement best practices for application support, incident management, and problem resolution.
  • Manage the overall IT ecosystem, including infrastructure, networks, databases, and software applications, ensuring integration, scalability, and security.

Vendor Management:

  • Manage relationships with IT vendors, negotiate contracts, and monitor performance to ensure compliance with service level agreements (SLAs) and contractual obligations.
  • Evaluate vendor proposals, oversee the selection process, and ensure optimal delivery of IT services and solutions.

Qualifications:

  • Bachelor's degree in information technology, Computer Science, Business Administration, or a related field.
  • A master's degree is a plus.
  • 5-10 years of experience in business requirement gathering, program management, IT project delivery, vendor management, and application support.
  • Strong project management skills with experience managing complex IT projects and cross-functional teams.
  • Proven track record of successfully managing vendor relationships and delivering IT solutions that meet business needs.

Language: English

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