
Global Customer Engagement Professional
6 days ago
Job Title: Global Customer Engagement Professional
We are seeking a dedicated and highly skilled professional to fill this role in Bengaluru.
Responsibilities:
- Deliver exceptional customer experiences through phone, email or chat support.
- Resolving customer issues in a timely manner and ensuring high levels of satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with colleagues to enhance customer service processes.
- Comply with company policies and procedures to ensure quality outcomes.
Requirements:
- Excellent communication skills in English (verbal and written).
- Ability to work effectively in fast-paced environments and manage multiple tasks efficiently.
- Proficiency in using computers and various software applications.
- Strong problem-solving skills and attention to detail.
- Flexibility in working hours and schedules.
Preferred Skills:
- Familiarity with business process outsourcing principles.
- Knowledge of industry trends and developments.
About This Role:
Our team is committed to delivering outstanding customer experiences and exceeding expectations.
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