Global Customer Engagement Professional

6 days ago


Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 5,40,000 - ₹ 7,20,000

Job Title: Global Customer Engagement Professional

We are seeking a dedicated and highly skilled professional to fill this role in Bengaluru.

Responsibilities:

  • Deliver exceptional customer experiences through phone, email or chat support.
  • Resolving customer issues in a timely manner and ensuring high levels of satisfaction.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with colleagues to enhance customer service processes.
  • Comply with company policies and procedures to ensure quality outcomes.

Requirements:

  • Excellent communication skills in English (verbal and written).
  • Ability to work effectively in fast-paced environments and manage multiple tasks efficiently.
  • Proficiency in using computers and various software applications.
  • Strong problem-solving skills and attention to detail.
  • Flexibility in working hours and schedules.

Preferred Skills:

  • Familiarity with business process outsourcing principles.
  • Knowledge of industry trends and developments.

About This Role:

Our team is committed to delivering outstanding customer experiences and exceeding expectations.


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