Global Immigration

4 days ago

Bengaluru, Karnataka, India KPMG Global Services Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Global Immigration Engagement Management services are vital for our global growth plans and will ensure the success of our Immigration practice. The Global Engagement Management team is a network of professionals across the world who support our KPMG firms in their objectives of providing consistently exceptional services to our clients.

Global Immigration Engagement Management Consultant will support global immigration client engagement with a wide range of activities:

- Work on global co-ordination activities – Initiations, Mailbox Management, Reports to ensure that deadlines are met. 
- Review on client mailbox management and take forward emails/tasks
- Work on weekly and monthly client reports for data accuracy and completeness
- Follow up with member firms in a timely manner to ensure adherence to agreed SLA
- Performing data cleansing exercises in Immigration tools
- Adherence to standard process, SLA/KPI reports
- Accurately capture data in internal trackers 
- Take forward client requests and connect with assistant manager in your team in order to retrieve the information required and take necessary actions
- Ensure up-to-date records of applicants' status and information in the immigration tracking system
- Recognize and raise potential matters of risk for the client or the firm to Assistant Manager or Manager for review and resolution in a timely manner
- Assist in the preparation of process documents
- Work ad-hoc projects as required
- Proactively bring up improvement opportunities to streamline/ improve process 
- Elevate and uphold the quality of immigration services delivered by KDN
- A strong team player who is comfortable working collaboratively and directionally as required

This role will also have the chance to contribute to the
continuous development of our global processes and technology to support the consistency of high levels of service delivery across our client engagements globally. This is an exciting opportunity with scope for progression for the right individual. The successful candidate should have a deep understanding of immigration matters, strong communication skills, credibility, and the ability to drive success within the KPMG network.

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