Sales Manager

4 days ago


Kerala, India IDFC FIRST Bank Full time

Job Purpose:

The key responsibility of the Sales Manager - Gold Loan Professional is to drive gold loan business growth through various channels. This includes overseeing and training a team of DSTs to expand gold loan business in their assigned locality/branch.

Roles & Responsibilities:

  • Ensure monthly sales targets are met with acquisition in NTB (New to Bank) and ETB (Existing to Bank) customers.
  • Pitch existing liability customers for gold loans.
  • Ensure month-on-month growth in EOP (Execution only platform) Assets for Gold loan business/per branch.
  • Maintain a minimum fee income of 1% of total disbursals.
  • Regularly follow up with customers for timely renewal of cases to ensure a minimum number of renewal pending cases.
  • Coordinate with valuers on a regular basis.
  • Ensure most customers are aligned to pay valuation charges as per product norms.
  • Ensure healthy collections with zero FEMI/FPD and minimize fresh flow in Bucket X.
  • Be aware of PSL (Priority sector lending) norms and tag relevant customers.
  • Support the branch liability team in audits and ensure proper communication with customers before any packet opening.
  • Develop and execute marketing strategies in the local market to attract NTB gold loan customers.
  • Be willing to work extensively in the field and travel across the region as required.
  • Perform ad-hoc activities as required by the department.

Requirements:

Education: Any graduate degree.

Experience: 2 to 5 years of experience in gold loan sales.


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