Ecommerce Operations Strategist

4 weeks ago


Delhi, Delhi, India Aditya Birla Fashion and Retail Ltd. Full time

At Aditya Birla Fashion and Retail Ltd., we are seeking a highly skilled Ecommerce Operations Strategist to join our team. The ideal candidate will have a proven track record of improving operational efficiency and driving sales growth.

Key Responsibilities

  • Develop and implement ecommerce strategies to increase sales and improve customer satisfaction.
  • Oversee day-to-day ecommerce operations, including inventory management, order fulfillment, and shipping logistics.
  • Analyze sales data and customer feedback to identify trends and areas for improvement, making data-driven decisions to optimize operations.
  • Work closely with marketing, IT, customer service, and product teams to ensure cohesive execution of ecommerce initiatives.
  • Identify inefficiencies in operations and implement best practices to streamline processes and reduce costs.
  • Establish and maintain relationships with suppliers, logistics providers, and other partners to ensure smooth operations.
  • Monitor and manage the ecommerce budget, ensuring cost-effectiveness and resource optimization.
  • Lead and mentor the ecommerce operations team, fostering a collaborative and high-performance culture.

Requirements

  • Proven track record of improving operational efficiency and driving sales growth.
  • Excellent analytical skills with the ability to interpret data and generate actionable insights.


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