Digital Experience Strategist

6 days ago


Delhi, Delhi, India Knack Ventures Full time

We are seeking a skilled Digital Experience Strategist to join our Keys Soulcare team. This role is critical in driving revenue growth and enhancing the online experience for customers.

Key Responsibilities:

  • Develop and implement digital strategies to improve customer engagement and conversion rates
  • Collaborate with cross-functional teams to create personalized online experiences that meet business goals
  • Analyze consumer behavior patterns and business insights to inform content and merchandising decisions
  • Partner with Creative, UX/UI, Development, and Marketing teams to refine online content and merchandising
  • Identify opportunities to improve customer experience and ideate solutions to address pain points

Requirements:

  • 5+ years of experience in eCommerce management, preferably in the beauty industry
  • Proven track record of driving growth and improving customer experience through digital channels
  • Experience with Salesforce Commerce Cloud and analytics tools like Google Analytics (GA4)
  • Strong collaboration and communication skills

About Knack Ventures:

Knack Ventures is a team of professional recruiters that help you find access to immersive professional experiences working with global leaders. We partner with e.l.f., Genz's favorite beauty brand, to find talent for their expanding global eCommerce initiatives.

Why Work with Us:

At Knack Ventures, we offer a dynamic work environment that fosters growth and development. Our team is passionate about creating exceptional customer experiences and driving business success. We strive to build diverse and inclusive teams that reflect the consumers we serve.

Salary: $120,000 - $150,000 per annum (dependent on experience)



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