US Voice Process Customer Support Position

US Voice Process AssociateWe are seeking an experienced and energetic voice process associate to support our US-based clients.The ideal candidate should have excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with professionalism.Job Responsibilities:Handle...

We are seeking a skilled Customer Support Professional to join our team.Job SummaryThis role is responsible for handling customer inquiries and issues via phone, providing accurate and timely information on products and services, troubleshooting and resolving technical issues, and meeting customer satisfaction and quality targets.Main...

Job Opportunity: International Voice Process SpecialistMovate is a global customer experience and technology consulting services provider seeking an engineer to join their international voice process team.As an engineer, you will be responsible for reviewing new orders for accuracy and completeness, processing new orders on a web-based system, and...

Job DescriptionWe are seeking a seasoned and accomplished Quality Professional to spearhead quality initiatives in our Voice Process.As a pivotal member of the team, you will be responsible for driving continuous improvement in Transaction Quality and Delivery. Your expertise in quality management processes and frameworks will ensure seamless quality...

We are seeking a skilled professional to join our team as a Relationship Manager. As a key member of our organization, you will be responsible for building strong relationships with our customers and providing them with exceptional support.The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively...

Job DescriptionWe are seeking a highly skilled and dedicated individual to join our team as a Customer Service Specialist.This is a full-time on-site position responsible for handling customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering exceptional customer service to enhance customer experience.Main...

Job Summary:We are seeking a highly skilled Unified Voice & Firewall Engineer who can administer and support Cisco Unified Communications Manager (CUCM), Webex Calling, and Webex Contact Center.Administer and support CUCM, Webex Calling, and Webex Contact Center.Manage voice recording platforms such as Cistera or similar.Oversee certificate lifecycle...

Job Overview:We are seeking a seasoned Training Manager to lead the development and implementation of training programs that enhance employee skills and performance in an international voice process.The ideal candidate has at least one year of experience as a Training Manager in a BPO or Deputy Manager Training in an International BPO, with expertise in...

Job DescriptionWe are seeking a highly skilled professional to join our team as a customer-facing representative. The ideal candidate will have excellent communication skills, both written and verbal, and be able to work in a fast-paced environment.Required Skills and QualificationsStrong English language skills, with the ability to communicate effectively...

Customer Service RepresentativeThe ideal candidate will possess excellent communication skills and be able to handle customer inquiries with empathy and efficiency.Handle customer queries via phone, email, and social media platforms.Resolve issues promptly while maintaining a positive and professional attitude.Maintain accurate records of customer...