Customer Support Associate

2 days ago


Erode, Tamil Nadu, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 8,00,000
Customer Service Representative

The ideal candidate will possess excellent communication skills and be able to handle customer inquiries with empathy and efficiency.

  • Handle customer queries via phone, email, and social media platforms.
  • Resolve issues promptly while maintaining a positive and professional attitude.
  • Maintain accurate records of customer interactions using software tools.
  • Ensure timely follow-ups and status updates are communicated to customers.
  • Collaborate with internal teams to resolve issues efficiently.
  • Track complaints, returns, and exchanges effectively.
  • Suggest process improvements to enhance the overall customer experience.
  • Prepare regular reports for management review.

Prior experience in e-commerce or retail is highly valued.

We are seeking an experienced and proactive Candidate to join our team. The ideal candidate will have strong problem-solving skills and be able to work well under pressure.

The selected candidate will have the opportunity to grow professionally and develop their skills in customer service.

This role offers a dynamic and fast-paced environment where you can apply your knowledge and skills to make a real impact.



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