Customer Support Specialist

1 day ago


Erode, Tamil Nadu, India beBeeSupport Full time ₹ 40,00,000 - ₹ 75,00,000

Job Title: Customer Technical Support Executive

We are seeking a dynamic and customer-focused professional to join our international support team. As a Technical Support specialist, you will be responsible for resolving queries from global clients via phone, email, or chat, ensuring a high level of customer satisfaction and professionalism.

Main Responsibilities:

  • Provide technical troubleshooting over the phone for customers worldwide.
  • Handle basic technical assistance calls related to telecom, VoIP, networking, and communications.

Required Competencies:

  • Basic knowledge of computer networks.
  • Intermediate understanding of software and hardware components.

Technical Skills:

  • Knowledge of operating systems (Windows and Mac) and mobile OS (Android and iOS).
  • Understanding of network protocols and architecture.

Key Requirements:

  • Education: Bachelor's degree in Computer Science or relevant field.
  • Experience: Fresher or experienced professionals can apply (BPO and service industry experience preferred).
  • Excellent verbal and written communication skills.
  • Ability to work flexible shifts and multitask effectively.
  • Customer-focused with problem-solving attitude.

About This Role:

  • This role is ideal for those who enjoy problem-solving and have excellent communication skills.
  • You will work closely with cross-functional teams to deliver exceptional customer experiences.
  • Opportunities for growth and professional development are available.


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