Voice Process Associate for North American Clients

Job Opportunity: Customer Service RepresentativeWe are seeking highly skilled and motivated individuals to provide exceptional customer service support.Key Responsibilities:Provide prompt and efficient customer service via inbound and outbound calls, resolving queries related to products, services, billing, or technical issues.Maintain accurate records of...

Job DescriptionWe are seeking a seasoned and accomplished Quality Professional to spearhead quality initiatives in our Voice Process.As a pivotal member of the team, you will be responsible for driving continuous improvement in Transaction Quality and Delivery. Your expertise in quality management processes and frameworks will ensure seamless quality...

Drive Quality Excellence in International Voice Processes.About the RoleThe ideal candidate will lead continuous improvement in transaction quality and delivery, managing call quality and client-related KPIs. They will evaluate the effectiveness of transaction quality interventions and drive process improvements.Key ResponsibilitiesStrengthen quality...

Job OverviewA seasoned AI developer with hands-on experience in building and optimizing voice models is required to work on developing, training, and refining AI models for voice synthesis, voice cloning, speech recognition, and/or voice transformation.This role involves designing, developing, and fine-tuning deep learning models for voice synthesis (e.g.,...

Job DetailsWe are seeking a detail-oriented and motivated Client Service Associate to join our organization.The successful candidate will support various client servicing and operational functions, gaining hands-on experience in wealth management and developing practical skills in finance, communication, and tools used in the financial advisory space.Assist...

Job Description">We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our operations team, you will play a vital role in maintaining long-term customer relationships, ensuring service satisfaction, and coordinating with internal teams to deliver smooth operations.">Key Responsibilities:">Client Interaction...

Job Title: Senior Operations ManagerOverviewWe are seeking an experienced Senior Operations Leader to head our voice-based business process teams. As a seasoned professional, you will oversee daily delivery, manage performance metrics, and drive process improvements while ensuring client satisfaction and compliance.Key ResponsibilitiesLead operations across...

Job DescriptionThe Role: Client Servicing ManagerThis role is ideal for a seasoned professional who has extensive experience in managing high-stakes client relationships and leading the execution of strategic digital campaigns.As the go-to person for both clients and internal teams, you will ensure seamless delivery and client satisfaction.Key...

Job OpportunityWe are seeking a skilled Voice/Video Artist to create engaging voiceovers and contribute to our video editing and creative storytelling process.Key Responsibilities:Develop compelling voiceovers for social media & brand videosCollaborate with the marketing team to enhance Plane Pockets storiesSupport content creation for campaigns, reels, and...

Job Title: Associate DirectorOur organization seeks an experienced Associate Director to lead a team of consultants in building and executing transformation roadmaps for clients in the customer service/technology domain.The ideal candidate will have a strong background in change management, transformation, and program management. They should be well-versed...