
Field Schedule Coordinator
1 day ago
This role requires supervision and mentoring to maximize location-based field consultant time with clients while developing trusting relationships with assigned field staff and operations management.
The incumbent will manage timeliness of assigned orders and coordinate production schedule for all assigned field staff.
Provides exceptional internal and external customer service by establishing the most efficient schedule for assigned field staff.
Takes complete ownership of scheduling and agenda process, interacting with clients and brokers daily to meet Service Level Objectives and provide high levels of client satisfaction.
This position operates as a vital member of the scheduling services team focused on customer experience, schedule efficiency, and logistics to support assigned field service personnel.
Continually reviews processes for opportunities to leverage technology for efficiency gains which lead to enhanced client experience.
Required Skills and Qualifications:
- Scheduling and calendar management
- Time management and organization
- Customer service and relations
This role offers the opportunity to work in a dynamic environment, where you can utilize your skills to make a positive impact on our customers. You will be part of a collaborative team that is dedicated to delivering exceptional results.
Others:This position requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. If you are a motivated individual who is passionate about delivering excellent results, we encourage you to apply.
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