Global Experiential Technology Specialist

2 days ago

Alleppey, Kerala, India beBeeBroadcastTechnician Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Experiential Fleet Operations Technician","

This role is responsible for ensuring the optimal performance and reliability of our clients global experiential and event production fleet.

","Key Responsibilities:","
  • Development and execution of proactive maintenance projects, configuration and documentation of broadcast streaming and experiential & event technology infrastructure.
  • Resolution and root cause analysis of issues escalated from Tier 3 Incident/Response & Tier 2 Site Operations Teams.
  • Identify patterns in technical issues escalated across the fleet and will proactively develop projects and deploy appropriate solutions globally to ensure consistent fleet operations.
  • Utilize scripting to develop efficient methods to configure and deploy hardware and software infrastructures.
  • Coordinate with partner services, client teams and SMEs to provide global support.
  • Reporting impact or projected impact to team lead & stakeholders.
  • Support experiential site operations as needed with projects and setup of various event or show elements as needed.
  • Responsible for Development and maintenance of a knowledge base to support fleet operations for all tiers in the service.
","Technical Expertise:","
  • Navigating and troubleshooting AVCL deployments on corporate network infrastructure.
  • General IT and high performance media on networks.
  • Management of our clients proprietary Cloud experience platform services.
  • Remote enrollment & configuration of Mac, Linux & Window fleet via UEM, SSH, VNC & Chrome Remote Desktop.
  • Monitoring stability of deployment infrastructure.
  • Platform and system administration.
  • Validation testing for newer interactive exhibit releases.
","Required Skills and Qualifications:","
  • Proficiency with Unix, Windows & Mac based operating based systems.
  • Proficiency with online & event video production technologies.
  • Familiarity with enterprise level network switches & routers.
  • Knowledge of advanced signal flow for audio, video, lighting, network and control.
","Benefits:","
  • Medical benefits, including vision and dental.
  • Paid holidays, sick days, and personal days.
","Why Work Here:","
  • Enjoyable and dynamic company culture.
  • Training and professional development opportunities.
","AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.","AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account"],

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