Customer Service Advocate

7 days ago

Hyderabad, Telangana, India beBeeCustomer Full time ₹ 26,000 - ₹ 36,000

Job Title: Chat Customer Service Representative

We are seeking a customer-focused professional to provide excellent customer support and enhance the overall customer experience.

Role Description:

As a Chat Customer Service Representative, you will be responsible for addressing customer inquiries and concerns, resolving issues, and maintaining positive customer relationships.

Key Responsibilities:

  • Address customer inquiries and concerns via chat
  • Resolve customer issues in a timely and professional manner
  • Maintain positive customer relationships through effective communication
  • Work closely with internal teams to resolve complex customer issues
  • Provide accurate and timely information to customers

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to problem-solve and multitask
  • Attention to detail
  • Positive and patient attitude
  • Experience in a customer service role is a plus
  • Fluency in multiple languages is a plus
  • High school diploma or equivalent

Why this Role Matters:

This position plays a critical role in ensuring customer satisfaction and loyalty. If you have a passion for delivering exceptional customer experiences, we encourage you to apply.

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