Customer Care Advocate Ii

2 days ago

Hyderabad, Telangana, India Regal Rexnord Full time

A dynamic person with 3 years of experience in Customer Service Inside Sales The candidate would be expected to understand and assign the Salesforce cases to the Customer Service advocates and responding to the customer in needed SFDC Case Handling in Categorization SAP SD - Creating modifying Displaying SO Quotations in order to extract the information Basic to Intermediate Excel Skills preferred Good in mechanical drawing reading Good Coordination with internal and external stakeholders for having relevant data and information Work with Distribution Center operations to assure orders are managed and shipped in a timely manner to customer expectations as well as resolve customer issues regarding order shipment issues such as damaged late or incorrect products Strong communication interpersonal organizational skills Strong ability to manage daily workload About Regal Rexnord Regal Rexnord is a 6 5B publicly held global industrial manufacturer with 30 000 associates around the world who help create a better tomorrow by providing sustainable solutions that power transmit and control motion The Companys electric motors and air moving subsystems provide the power to create motion A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications The Companys automation offering comprised of controls actuators drives and precision motors controls motion in applications ranging from factory automation to precision control in surgical tools The Companys end markets benefit from meaningful secular demand tailwinds and include factory automation food beverage aerospace medical data center warehouse alternative energy residential and commercial buildings general industrial construction metals and mining and agriculture Regal Rexnord is comprised of three operating segments Industrial Powertrain Solutions Power Efficiency Solutions and Automation Motion Control Regal Rexnord has offices and manufacturing sales and service facilities worldwide For more information including a copy of our Sustainability Report visit RegalRexnord com

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