Technical Service Specialist

2 days ago

Tiruppur, Tamil Nadu, India beBeeTroubleshooter Full time ₹ 60,00,000 - ₹ 85,00,000

Job Title: Technical Service Specialist

About the Role:

We are seeking a skilled Technical Service Specialist to provide exceptional support to our end-users. As a key member of our IT department, you will ensure that our technology is running smoothly and efficiently.

Key Responsibilities:

  • Provide first-level technical support for hardware, software, and network issues;
  • Install, configure, and maintain desktop systems and peripherals;
  • Troubleshoot and resolve technical problems promptly;
  • Document incidents, solutions, and maintain accurate records;
  • Assist in the setup and configuration of new equipment;
  • Ensure timely resolution of user queries and issues;
  • Communicate effectively with end-users to understand their needs.

Essential Skills:

Troubleshooting desktop/laptop hardware is a must-have skill for this role. If you have experience with:

  • Troubleshoot Desktop/Laptop Hardware

Desirable Skills:

Remote desktop support tools would be a great addition to your toolkit

About Our Organization:

Our organization is dedicated to delivering innovative solutions. Our mission is to empower our customers by providing them with cutting-edge technology and exceptional support.

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