Service Engineering Technical Specialist

2 days ago

Tiruppur, Tamil Nadu, India beBeeEngineering Full time ₹ 12,50,000 - ₹ 20,83,333
Job Title:

Service Engineering Technical Specialist

This role is responsible for providing technical support to service engineers in resolving Service Now tasks, with a focus on main bearing related issues. The successful candidate will be responsible for creating and maintaining failed component information, updating management on new potential serial defects, and ensuring the smooth operation of Service Engineering Teams.


Key Accountabilities:
  • Working in a globally responsible team of technical experts within Global Service Engineering
  • Being a focal point of contact for technical issues between local business units and central business units
  • Assignment of tasks along the technical support process
  • Collecting information about mechanical components of wind turbines
  • Identification and reporting of potential serial issues
  • Evaluation of risk potential, budgeting, and scheduling of necessary activities related to major non-conformities
  • Supporting local business units in developing sustainable solutions regarding mechanical problems relating to wind turbine drive trains with distinctive technical expertise
  • Creation of repair and inspection instructions for mechanical component assemblies

Requirements:
  • Minimum 6-8 years' experience in Mechanical drive trains and roller bearings (design and development, as well as evaluation of fault conditions and error analysis)
  • Proven experience in project coordination or similar role
  • Strong analytical and data manipulation skills in Excel
  • Strong organizational and time management skills with the ability to prioritize tasks effectively
  • Good stakeholder management, excellent communication and interpersonal skills to collaborate with internal and external stakeholders
  • Understanding of technical background

Benefits:
  • Excellent communication skills
  • Ability to work independently
  • Knowledge in Teamcenter PLM, Windchill PLM, SAP
  • Knowledge in troubleshooting
  • Detail-oriented and organized
  • Good team player
  • Adaptable to change

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