Synology Technical Services Specialist

3 days ago

Tiruppur, Tamil Nadu, India beBeeSpecialist Full time US$ 50,000 - US$ 75,000
Job Overview

We are seeking a skilled specialist to provide remote technical services for the setup, integration, and validation of Synology SA3410 NAS units.

Key Responsibilities
  • Validate and confirm hardware components including drives, RAM, NICs, and rail kits.
  • Install DSM operating system and configure SSD cache and RAID using enterprise SAS HDDs.
  • Create and manage storage volumes based on project requirements.
  • Integrate NAS with the client's Active Directory for centralized authentication and management.
  • Create classroom-specific shared folders with appropriate role-based access controls for teachers and students.
  • Conduct access testing to validate permissions for different roles.
  • Perform basic system performance testing and optimization.
Required Skills & Qualifications
  • Proven experience with Synology NAS solutions (SA3410 or similar models).
  • Strong knowledge of DiskStation Manager (DSM), RAID configurations, and SSD caching.
  • Hands-on experience with Active Directory integration and role-based access management.
  • Expertise in shared folder setup, permissions, and security configurations.
  • Familiarity with data protection, backup strategies, and system best practices.
  • Strong troubleshooting and performance optimization skills.
  • Excellent communication skills for conducting training and walkthroughs.
Preferred Qualifications
  • Relevant certifications (e.g., Synology Certified, CompTIA Server+, or equivalent).
  • Experience working in educational IT environments or with classroom-specific IT setups.
  • Background in remote support and client-facing IT projects.

This is a short-term contract role, estimated 1 business day (8 hours) of remote support for implementation, with possible follow-up for troubleshooting.

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