Digital Customer Success Strategy Lead

Key Role:A Digital Customer Success Strategist is required to develop and implement customer success programs and initiatives for SMB customers. The role involves designing digital touchpoints across multiple channels to enhance customer engagement and satisfaction.Core Responsibilities:Customer Success Program Design: Develop customer success programs and...

Lead Customer Success StrategistWe are seeking a seasoned professional to lead our customer success strategy and drive growth through exceptional client experiences.About the Role:This position is responsible for developing and implementing customer success plans that align with business objectives, driving revenue growth, and fostering long-term...

Role Overview As a Customer Success Engineer (CSE) for the CX Suite of Products (Freshdesk, Freshchat, Freshcaller, and Freddy AI), you will serve as a trusted product advisor, working closely with Customer Success Managers (CSMs), Account Managers (AMs), Product, Engineering, Support, and other Go-To-Market teams to drive customer success and maximize...

Regional Head Position OverviewThis is a leadership role within our organization, responsible for driving regional strategies to boost digital adoption in line with national objectives.Key Responsibilities:Develop and implement effective regional plans to drive digital adoption in alignment with national goals.Establish and monitor performance targets that...

As a Customer Success Associate , you will ensure a smooth, empowering experience for our users—primarily seafarers—from onboarding to continued engagement. You'll be the go-to person for user support, issue resolution, and community-building initiatives. Key Responsibilities Manage end-to-end onboarding for new seafarers, from registration to...

As a Customer Success Associate, you will ensure a smooth, empowering experience for our users—primarily seafarers—from onboarding to continued engagement. You'll be the go-to person for user support, issue resolution, and community-building initiatives.Key ResponsibilitiesManage end-to-end onboarding for new seafarers, from registration to...

Job Title: Digital StrategistA dynamic and creative individual is required to develop digital-first strategies for brands.The ideal candidate will have 2+ years of experience in digital marketing strategy, with a strong understanding of digital platforms, consumer behavior, and marketing trends.Strategic Development: Understand client briefs, conduct...

Program Manager - Digital Customer SuccessWe are seeking a skilled and dynamic individual to drive customer success and satisfaction by designing and implementing innovative digital programs and initiatives.Key Responsibilities:Develop Customer Success Programs: Design and execute customer success programs and initiatives for SMB customers. Create digital...

Digital Customer Success Program ManagerDrive customer success by leading digital programs that enhance engagement and satisfaction across multiple channels. Collaborate with cross-functional teams to deliver seamless customer experiences.Key Responsibilities:Create compelling content for education and enablement, including resources, guides, and...

We're Hiring: Customer Success Manager Chennai | Hybrid | Full-time | Shift: (not a graveyard shift)At Prudent AI, we're reshaping the future of lending with our AI-driven Income Intelligence Platform. As we expand our footprint across the U.S., we're looking for a Customer Success Manager who can build strong client relationships, drive product adoption,...