Business Development Professional
5 days ago
This is an excellent opportunity to gain valuable experience in business development and customer service. As a business development professional, you will be responsible for
Key Responsibilities:
- Paying close attention to customer needs, concerns, and questions, actively listening to their words, tone, and emotions.
- Showing empathy towards customers' issues and concerns, being patient, even in challenging situations, and trying to understand and address their problems effectively.
- Communicating clearly and concisely to ensure that the customer understands your message, avoiding jargon or technical terms that may confuse the customer.
- Maintaining a positive attitude throughout the conversation, regardless of the customer's tone or behavior, staying calm, polite, and professional at all times.
- Developing strong problem-solving skills to address customer concerns efficiently.
- Being proactive in finding solutions and offering alternatives when necessary.
- Respecting the customer's time by providing prompt and efficient service, being mindful of call duration while ensuring that the customer feels valued and heard.
- Being adaptable to different customer communication styles and preferences, adjusting your tone, pace, and approach to match the customer's needs and personality.
About This Opportunity:
- This is a part-time remote opportunity with 93 days + 6 days training.
- You will have flexible working hours between 9 AM and 9 PM.
- You will receive a certificate of completion, a letter of appreciation, and a progress report upon completion.
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