Retail Sales Manager

3 days ago

India beBeeLuxury Full time ₹ 6,72,000 - ₹ 8,40,000

As a key player in the retail sales arena, we are seeking an exceptional individual to manage the day-to-day operations of our boutique. The ideal candidate will possess a deep understanding of luxury home decor and have a proven track record of driving commercial growth through strategic sales initiatives.

Key responsibilities include exceeding sales targets, building strong relationships with customers, and leveraging interior designers and architects to drive project business. In addition, the successful candidate will be responsible for maintaining high levels of customer satisfaction, ensuring accurate inventory management, and developing strategies to attract new customers and retain existing ones.

The ideal candidate will possess a Bachelor or Master's degree in Sales or Retail Sales, with a minimum of 4 years of experience in luxury retail sales operations. Fluency in English and Hindi is required, as well as excellent communication and presentation skills.

  • Exceeding Sales Budget
  • Understanding customer needs and delivering exceptional customer service
  • Converting Project Business through Interior Designers & Architects
  • Maintaining accurate inventory and visual merchandising
  • Expanding HNI Database - Customer data collection, updation & maintenance
  • Defining strategy actions to attract new customers and old customers more often

Job Profile:

• Education: Bachelor / Masters – Degree / Diploma (Sales / Retail Sales)

• Experience: 4 plus years of retail sales operational experience with luxury / Premium Brands.

• Languages: Fluent English & Hindi

• Skills required:

Ø Organized & process oriented

Ø Brand Image Concerned

Ø Ability to write reports

Ø Self-starter with excellent communication and presentation skills

Ø Serious, proactive and can handle and deal comfortably in a multinational environment.

Ø Strong computer & analytical skills

• Behavioral competencies:

Ø Responds promptly to customer needs and solicits customer feedback to improve services

Ø Manages difficult or emotional customer situations

Ø Demonstrates attention to detail

Ø Ability to effectively present information & respond to questions from groups of managers, clients and customers

Ø Adhere to company policies & procedures

Ø Supports the organization's goals & values

Ø Commits to long hours of work when necessary to reach goals and completes tasks on time

Ø Meets challenges & resourcefulness

Ø Adapts to changes in the work environment

Ø Generates suggestions for improving work and develops innovative approaches and ideas

Ø Demonstrates accuracy and thoroughness Meets productiveness standards, completes work in a timely manner and strives to increase productivity

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