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Retail Operations Manager

2 weeks ago

India beBeeOperations Full time ₹ 9,00,000 - ₹ 12,00,000
Retail Operations Manager

With a legacy of excellence in ethnic wear since 1971, we are seeking an experienced Retail Operations Manager to oversee multiple retail outlets across designated regions.

Key Responsibilities:
  • Manage the day-to-day operations of retail stores ensuring adherence to brand standards and guidelines.
  • Lead and train store managers and sales teams to achieve sales and service targets, driving growth and customer satisfaction.
  • Analyze store performance metrics to identify areas for improvement and implement actionable insights to enhance KPIs.
  • Handle escalations, ensure customer satisfaction, and resolve operational issues promptly.
  • Collaborate with the marketing and merchandising teams to drive local promotions and seasonal campaigns.
  • Conduct regular audits and area visits to assess operational efficiency and compliance.
Requirements:
  • Graduate/Postgraduate degree in Business or a related field.
  • 5–8 years of experience in apparel/fashion retail management, managing multiple stores.
  • Comfortable with travel for store visits and audits.
  • Proficiency in retail analytics and Microsoft Office.
What We Offer:

A dynamic work environment with opportunities for growth and development, along with a competitive compensation package.

About Us:

We are a leading provider of premium sarees and traditional fashion, committed to delivering exceptional customer experiences and driving business success.