Senior Client Partner

1 week ago

Vadodara, Gujarat, India beBeeRelationship Full time ₹ 60,00,000 - ₹ 1,20,00,000

Business Relationship Development

We are seeking a skilled and results-driven Business Relationship Manager to lead the development of strategic partnerships with key clients, ensuring seamless service delivery and driving growth through effective communication and coordination.

Main Responsibilities:

  • Serve as primary point of contact for assigned clients, fostering open and collaborative relationships built on trust and respect.
  • Cultivate and maintain strong relationships with key stakeholders and decision-makers within client organizations, staying up-to-date on their business needs and priorities.
  • Work closely with internal teams to deliver tailored solutions that meet client requirements, ensuring timely and effective issue resolution.
  • Monitor account performance, identifying opportunities for improvement and implementing proactive measures to enhance customer satisfaction and retention.
  • Present regular account reviews and performance metrics to clients, highlighting value-added services and suggesting relevant solutions.
  • Collaborate with sales teams to identify upselling and cross-selling opportunities, driving revenue growth and expansion.
  • Handle complex client issues professionally, ensuring swift and satisfactory resolution.
  • Stay informed about industry trends and client developments, leveraging this knowledge to suggest innovative solutions and improve client engagement.

Essential Qualifications:

  • Bachelor's degree in a related field
  • 2–5 years of experience in business relationship management, preferably in B2B or corporate services environment.
  • Excellent communication, presentation, interpersonal, and negotiation skills.
  • Strong analytical and problem-solving abilities, with attention to detail and commitment to quality.
  • A Customer-First mindset, with a proactive approach to delivering exceptional service.
  • Ability to work independently and manage multiple client accounts effectively.
  • Proficiency in CRM software and Microsoft Office applications.
  • Professional appearance and demeanor.
  • Willingness to travel to client locations as needed.

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