Robotics Customer Success Operations Director

3 days ago


Bengaluru, Karnataka, India Nymble Full time

We are seeking a talented and results-driven Customer Success Lead to join our team at Nymble, a fast-growing Series-A funded startup backed by Tier-1 VCs. In this role, you will be responsible for building the foundations of our Customer Success vertical and championing customer advocacy within the organization.

The ideal candidate will have a proven track record of success in leading customer-facing teams and driving high customer satisfaction. They will be responsible for setting up and scaling our Support and Success team, leveraging great customer experience to build an early community of product evangelists, and shaping our future product through customer insights.

This is a unique opportunity to join a company that is revolutionizing the way food is cooked inside homes with autonomous cooking robots. As a Customer Success Lead, you will be at the forefront of this opportunity and will have the chance to make a meaningful impact on the trajectory of our company.

We believe that Nymble has the potential to become a generational company, altering the way people cook and live. Our robot cooks use Artificial Intelligence enabled Computer Vision to consistently and reliably prepare the best food for our users. If you are passionate about delivering exceptional customer experiences and want to be part of a company that is pushing the boundaries of innovation, we encourage you to apply.



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