Cybersecurity Customer Success Director
1 month ago
Position Overview:
The Cybersecurity Customer Success Director will lead a team of customer success managers (CSM), ensuring that our clients achieve their desired outcomes and realize the full value of our solutions and services.
Key Responsibilities:
- Develop and implement customer success strategies that drive engagement, satisfaction, and retention for our products and services.
- Oversee the onboarding process, ensuring that customers are effectively integrated and trained on our solutions.
- Foster strong relationships with key stakeholders, acting as a trusted advisor to understand their needs and challenges.
- Proactively engage with customers to monitor health metrics and address issues, providing guidance on best practices and optimization strategies.
- Collaborate with sales, product, and technical teams to ensure a seamless customer experience and gather feedback for product improvement.
- Lead, mentor, and develop a high-performing customer success team, promoting a culture of excellence and continuous learning.
- Advocate for customer needs within the organization, ensuring alignment with our business objectives.
- Establish and track key performance indicators (KPIs) to measure the success of customer success initiatives and report on customer health and satisfaction.
- Proven experience in customer success in the cybersecurity industry.
- Strong understanding of cybersecurity concepts, technologies, and market trends.
- Exceptional communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
- Experience leading and developing teams, with a focus on fostering a customer-centric culture.
- Analytical mindset with the ability to derive insights from data to drive decisions and improvements.
- Strong problem-solving skills and the ability to manage multiple priorities in a fast-paced environment.
-
Cybersecurity Customer Success Director
2 days ago
Bengaluru, Karnataka, India CloudSEK Full timeJob Overview:Cybersecurity professionals with a passion for customer success are invited to apply for this challenging leadership role at CloudSEK. As the Cybersecurity Customer Success Director, you will be responsible for driving engagement, satisfaction, and retention of our clients through effective customer success strategies. This role combines...
-
Senior Customer Success Manager
2 days ago
Bengaluru, Karnataka, India CloudSEK Full timeCustomer Success Strategy Leader: CybersecurityJoin us at CloudSEK as we look for a highly motivated and experienced professional to lead our customer success efforts in cybersecurity. As the Cybersecurity Customer Success Director, you will develop and implement customer success strategies that drive engagement, satisfaction, and retention for our products...
-
Cybersecurity Director
1 month ago
Bengaluru, Karnataka, India CloudSEK Full timeWe are seeking a seasoned Cybersecurity Director to lead our Client Success team, driving engagement, satisfaction, and retention for our cutting-edge cybersecurity solutions.About CloudSEKAt CloudSEK, we empower businesses to harness the power of AI-driven cybersecurity. Founded in 2015, we've grown rapidly, earning prestigious awards, including the...
-
Director of Customer Experience
3 days ago
Bengaluru, Karnataka, India CloudSEK Full timeAre you looking for a challenging and rewarding career opportunity? CloudSEK is seeking a highly skilled and experienced Director of Customer Experience - Cybersecurity to join our team.The estimated salary for this position is $125,000 per annum, reflecting the company's commitment to attracting and retaining top talent.Job Overview:The Director of Customer...
-
Cybersecurity Success Leader
4 weeks ago
Bengaluru, Karnataka, India CloudSEK Full timeAbout the RoleWe are seeking a highly skilled Cybersecurity Success Director to lead our customer success team and drive engagement, satisfaction, and retention for our clients.Key Responsibilities:Customer Success Strategy: Develop and implement effective customer success strategies that enhance customer engagement and retention in a competitive...
-
Customer Success Director
2 weeks ago
Bengaluru, Karnataka, India ColorTokens Inc. Full timeAt ColorTokens Inc., we are seeking a seasoned professional to drive our Customer Success strategy in the Cybersecurity space. This role offers an exciting opportunity to leverage your expertise in relationship management, business acumen, and technical skills to deliver exceptional value to our clients.About the RoleThis is a dynamic position that requires...
-
Cybersecurity Solutions Architect
2 weeks ago
Bengaluru, Karnataka, India Aujas Cybersecurity Full timeJob DescriptionWe are seeking a highly skilled Cybersecurity Solutions Architect to join our team at Aujas Cybersecurity. This individual will play a strategic role in driving IAM project delivery, presales activities, customer success, and business development.About Aujas CybersecurityAujas Cybersecurity is an enterprise security service provider for...
-
Cybersecurity Customer Success Advocate
3 weeks ago
Bengaluru, Karnataka, India CloudSEK Full timeWe are seeking a talented and enthusiastic individual to join our team as a Cybersecurity Customer Success Advocate. In this role, you will be responsible for delivering exceptional support to our customers, ensuring their needs are met, and providing them with a seamless experience.As a Cybersecurity Customer Success Advocate, you will be the primary point...
-
Cybersecurity Customer Success Manager
2 weeks ago
Bengaluru, Karnataka, India ColorTokens Inc. Full timeJob Overview">Cybersecurity Customer Success ManagerWe are seeking an experienced Cybersecurity Customer Success Manager to join our team at ColorTokens Inc. As a key member of our organization, you will be responsible for driving long-term success and adoption of our products among our customers.The ideal candidate will have a strong mix of relationship...
-
Cybersecurity Success Strategist
3 days ago
Bengaluru, Karnataka, India CloudSEK Full timeCloudSEK is offering an exciting opportunity for a highly skilled and experienced Cybersecurity Success Strategist to join our team. This role combines strategic leadership, customer advocacy, and technical expertise to enhance customer engagement and retention in the competitive cybersecurity market.The estimated salary for this position is $120,000 per...
-
Cybersecurity Success Strategist
3 weeks ago
Bengaluru, Karnataka, India CloudSEK Full timeUnlock a rewarding career with CloudSEK, a leading cybersecurity provider. As a Customer Success Manager, you'll be the primary point of contact for strategic accounts, ensuring they derive maximum value from our solutions.About the RoleYour role will involve deep engagement with clients, providing expert guidance on threat management and seamless...
-
Cybersecurity Engineer for Access Management
4 weeks ago
Bengaluru, Karnataka, India AUJAS CYBERSECURITY LIMITED Full timeAujas Cybersecurity Limited is a leading advisory and advanced cybersecurity services firm with presence in APAC, North America and EMEA regions.We provide cutting-edge solutions for security testing, cloud security, DevSecOps, Identity and Access Management (IDAM), data privacy, threat hunting, Security Operations Centre (SOC) and security engineering.Our...
-
GCS Area Director
2 weeks ago
Bengaluru, Karnataka, India Palo Alto Networks Full timeCustomer Success Leadership OpportunityPalo Alto Networks is seeking a highly skilled GCS Area Director to lead our customer success initiatives in the JAPAC region. As a key member of our Global Customer Service (GCS) leadership team, you will be responsible for driving exceptional customer experiences and outcomes across our Area.About the RoleThis...
-
Cybersecurity Operations Director
2 weeks ago
Bengaluru, Karnataka, India Talent500 Full timeAbout the RoleWe are seeking an experienced Cybersecurity Operations Director to join our team at Talent500.As a key member of our cybersecurity team, you will be responsible for leading our 24/7 SOC operations, managing technology and people, and performing threat detection, assessment, and mitigation efforts.
-
Cybersecurity Services Director
4 days ago
Bengaluru, Karnataka, India Societe Generale Global Solution Centre Full timeAbout the RoleWe are seeking an experienced Cybersecurity Services Director to join our team at Societe Generale Global Solution Centre. As a key member of our cybersecurity team, you will be responsible for leading our cloud security operations and ensuring the security of our applications and infrastructure hosted on Microsoft Azure.
-
Java Specialist for T24 Customizations
4 days ago
Bengaluru, Karnataka, India Kapalins CyberSecurity Full timeOverview:Kapalins CyberSecurity is a leading provider of cybersecurity solutions, and we are seeking an experienced T24 Developer to join our team. As a T24 Developer, you will be responsible for customizing and extending the functionalities of our T24 systems to meet specific client requirements.Key Responsibilities:Customize and extend T24 systems to meet...
-
Cybersecurity Solutions Engineer
3 days ago
Bengaluru, Karnataka, India AUJAS CYBERSECURITY LIMITED Full timeJob OverviewWe are seeking a Cybersecurity Solutions Engineer to join our team at AUJAS CYBERSECURITY LIMITED. This role requires a strong technical background in identity security and a proven track record of implementing successful identity management systems.Key Responsibilities:Design and implement secure identity management systems using Ping Directory...
-
Customer Success Director
4 days ago
Bengaluru, Karnataka, India BiteSpeed Full time**Job Description**">We are seeking a Customer Success Director to join our team at BiteSpeed. As a key member of our organization, you will be responsible for driving customer success and growth through effective onboarding, account management, and relationship-building.The ideal candidate will have 3+ years of experience in B2B customer onboarding,...
-
Customer Success Director
3 days ago
Bengaluru, Karnataka, India csfirst Full timeWe are seeking a highly skilled Customer Success Director to lead our customer success initiatives in Bangalore. As a key member of our team, you will be responsible for developing and executing strategies to drive customer satisfaction and retention.Key Responsibilities:Leadership & Mentorship:Develop and lead a high-performing customer success team,...
-
Cybersecurity Identity Solutions Engineer
4 weeks ago
Bengaluru, Karnataka, India AUJAS CYBERSECURITY LIMITED Full timeJob DescriptionWe are seeking a highly skilled Cybersecurity Identity Solutions Engineer to join our team at Aujas Cybersecurity Limited.About the RoleThis is an exciting opportunity for a seasoned professional with extensive experience in identity management, specifically Ping Directory Suite.The successful candidate will be responsible for administering...