Process Associate OTA Expert
1 month ago
IGT Solutions is seeking a Process Associate OTA Expert
Support the daily activities of an online travel agency by managing bookings, handling customer inquiries, and ensuring smooth transaction processes.
Key Responsibilities:
- Booking Management: Process and manage customer bookings for flights, hotels, and other travel services through the OTA platform.
- Customer Support: Address customer queries and issues regarding bookings, cancellations, and modifications.
- Transaction Processing: Handle payment transactions and refunds, ensuring adherence to OTA policies and procedures.
- Data Management: Maintain and update customer records and booking data accurately.
Requirements:
- 0-4 years of experience
- Graduate freshers or experienced both can apply
- Excellent communication skills
IGT Solutions is an equal opportunities employer and welcomes applications from all qualified candidates.
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