Technical System Support Expert

2 days ago


Palakkad, Kerala, India beBeeApplication Full time ₹ 9,00,000 - ₹ 12,50,000

Job Role

Technical Product Support Specialist

Location: Regional office

Experience: 5+years of technical expertise

Notice Period: Flexible

Key Responsibilities:

  • Provide timely system and application support for L1 & L2.
  • Monitor system performance and alerts to ensure smooth operation.
  • Troubleshoot and resolve technical issues or escalate as required.
  • Support production deployments, patching, and configuration changes to maintain system integrity.
  • Develop and maintain comprehensive system documentation and dashboards for ease of use.
  • Collaborate with development, operations, and business teams to achieve mutual goals.
  • Follow incident, change, and problem management best practices to minimize downtime.

Required Skills:

  • Linux/Unix, Windows, SQL, Shell scripting, Monitoring tools, CI/CD, SDLC, Agile/Scrum, Application support, Incident & problem management.

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