Technical Support Specialist
22 hours ago
Job Title: Technical Support Specialist
Overview:
- We are seeking an experienced and skilled technical support professional to join our team.
About the Role:
This is a unique opportunity for a talented individual to work in a dynamic and collaborative environment, providing expert technical support and guidance to customers.
Key Responsibilities:
- Provide remote technical assistance and problem resolution related to complex computer systems and software.
- Diagnose and troubleshoot issues utilizing advanced tools and resources.
- Engage with customers to understand their technical and business needs.
Requirements:
- 2+ years relevant experience in a technical support role or commensurate college-level coursework.
- Excellent customer service and teamwork skills.
- Strong communication and analytical skills.
Benefits:
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- Flexibility to work early morning or late hours, including weekends.
Preferred Qualifications:
- Technical certifications and proficiency in multiple languages.
- Ability to learn complex software tools quickly.
Working Conditions:
- Sitting for long periods of time may be required.
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