
SaaS Renewal Manager Position
1 day ago
We are seeking a highly skilled Renewal Manager to join our team. This individual will be responsible for managing and owning a renewal book of business for existing customers across the region.
Key Responsibilities:- Meet quarterly renewal quotas and ACV plans by working closely with sales teams and stakeholders.
- Review, validate, and provide accurate renewal quotes to distributors at least 90 days in advance of the contract renewal date.
- Negotiate and drive incremental standard uplift on renewals to maximize revenue growth.
- Conduct regular product usage and account reviews for customers and collaborate with internal teams to mitigate potential renewal risks.
- Coordinate renewal activities with assigned sales, partners, and distributors; develop a successful working relationship based on geographic alignment.
- Proactively manage individual forecast for CQ +1, updating renewal opportunity stage progression in CRM.
- Conduct periodic pipeline review and forecast meetings with distributors and partners.
- At least 2 years of experience in Renewals, Account Management, Inside Sales, or Customer Success in a SaaS-based company.
- Bachelor's degree in any discipline.
- Proven track record of exceeding sales targets and achieving renewal goals.
- Comfortable selling in a team environment with responsibilities for accurate forecasting.
- Experience working with global customers (i.e., US, EMEA, and APAC).
- Prior experience working in a Channel/Partner ecosystem is a plus.
- Prior experience selling IT Hardware or SaaS products is a plus.
- Results-driven with strong analytical and negotiation skills.
- Excellent verbal and written communication skills.
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