Lead Business Operations Manager

1 month ago


Noida, Uttar Pradesh, India exl Full time

Company Overview

At EXL, we are a leading global analytics and digital solutions company that leverages data-driven insights to help businesses make better decisions.

Salary

The estimated salary for this position is $120,000 - $180,000 per year, depending on experience and qualifications.

Job Description

We are seeking a Lead Business Operations Manager to join our team. In this role, you will be responsible for fostering a collaborative work environment and driving operational excellence across the organization.

Key Responsibilities:

  • Foster a spirit of collaboration and teamwork to drive business outcomes
  • Setup QA function to ensure high-quality deliverables
  • Manage client relationships and develop strategies to meet their needs
  • Support transitions and change management initiatives
  • Solve complex problems and provide thought leadership
  • Develop and implement operational plans and processes to improve efficiency
  • Maintain product knowledge and stay up-to-date with industry trends
  • Communicate effectively with stakeholders and teams
  • Ensure daily, weekly, and monthly deliverables are met and aligned with company goals
  • Ensure compliance with policies and procedures
  • Setup QA function for new businesses and initiatives
  • Run AIM drives to identify areas for improvement
  • Pursue continuous improvement opportunities to drive business growth

Requirements:

  • Minimum 5 years of experience in business operations or a related field
  • Proven track record of driving business outcomes and improving operational efficiency
  • Strong leadership and communication skills
  • Able to collaborate with cross-functional teams
  • Strategic thinker with ability to develop and implement plans

Benefits:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

Others:

Please submit your resume and a cover letter outlining your qualifications and experience.


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