Lead Business Operations Manager
1 month ago
Company Overview
At EXL, we are a leading global analytics and digital solutions company that leverages data-driven insights to help businesses make better decisions.
Salary
The estimated salary for this position is $120,000 - $180,000 per year, depending on experience and qualifications.
Job Description
We are seeking a Lead Business Operations Manager to join our team. In this role, you will be responsible for fostering a collaborative work environment and driving operational excellence across the organization.
Key Responsibilities:
- Foster a spirit of collaboration and teamwork to drive business outcomes
- Setup QA function to ensure high-quality deliverables
- Manage client relationships and develop strategies to meet their needs
- Support transitions and change management initiatives
- Solve complex problems and provide thought leadership
- Develop and implement operational plans and processes to improve efficiency
- Maintain product knowledge and stay up-to-date with industry trends
- Communicate effectively with stakeholders and teams
- Ensure daily, weekly, and monthly deliverables are met and aligned with company goals
- Ensure compliance with policies and procedures
- Setup QA function for new businesses and initiatives
- Run AIM drives to identify areas for improvement
- Pursue continuous improvement opportunities to drive business growth
Requirements:
- Minimum 5 years of experience in business operations or a related field
- Proven track record of driving business outcomes and improving operational efficiency
- Strong leadership and communication skills
- Able to collaborate with cross-functional teams
- Strategic thinker with ability to develop and implement plans
Benefits:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
Others:
Please submit your resume and a cover letter outlining your qualifications and experience.
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