Technical Operations Lead

2 weeks ago


Noida, Uttar Pradesh, India Sinch Full time

Are you ready to take on a leadership role in one of Sweden's most leading tech brands? As our new Technical Operations Lead, you will be responsible for the proper functioning and maintenance of our data center hardware components, including servers, storage devices, networking equipment, and other critical infrastructure.

The Role
  • Ensure the smooth operation of data center hardware and software components.
  • Manage the installation, configuration, and upgrades of hardware and software within the data center.
  • Collaborate with IT teams and departments to ensure seamless integration between the data center and other business systems.
  • Analyze operations data and prepare required reports and presentations.
  • Implement and enforce security measures to protect sensitive data and ensure compliance with industry regulations and standards.
  • Monitor and manage resource utilization, including server capacity, storage space, and network bandwidth, to ensure optimal performance and efficiency.
About You

We are looking for an experienced professional with a strong background in IT infrastructure management. If you have:

  • A minimum of 8-12 years of experience managing IT infrastructure and operations.
  • Knowledge of hardware, software, and cloud-based solutions to oversee IT infrastructure.
  • Experience in SLA Management & Service Desk Ticketing tool.
  • Understanding of cybersecurity principles and best practices.
  • Familiarity with VMware, Storage, SAN network.
  • Good communication and stakeholders' management skills.
  • Cross-functional collaboration skills.
What We Offer

As a Technical Operations Lead at Sinch, you can expect:

  • A competitive salary range of $120,000-$160,000 per year, depending on experience.
  • A dynamic and inclusive work environment that celebrates diversity and encourages growth.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Ongoing training and development opportunities to help you advance your career.
  • A chance to work with a worldwide group of people committed to making a difference.
About Sinch

Sinch is a global leader in cloud communications, committed to delivering innovative solutions that connect people and businesses around the world. At Sinch, we value diversity, inclusivity, and employee well-being, and we strive to create a workplace that is welcoming and supportive of all employees. Join us on our journey to shape the future of communication and make a meaningful impact on the world.



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