Director of Business Operations Lead

2 weeks ago


Noida, Uttar Pradesh, India HCLSoftware Full time

HCL Software, a division of HCL Technologies, is at the forefront of developing and delivering next-generation enterprise-grade software offerings with flexible consumption models. We aim to bring speed, insights, and innovations to create value for our customers across Collaboration, DevOps, Automation, Data, Security, and Application Modernization.

Key Responsibilities
  • BizOps with Partners: Track and manage GTM initiatives, regular cadence, and deliverables, meeting setup with C-Level executives, BU Heads, and Practice Leads, pipeline management, deal registration, and interface with Partner Alliances Leads on operational matters.
  • C RM & PRM: Track and manage deal registrations, opportunity tracking, funnel reporting, and ensure CRM/PRM alignment.
  • Partner Registration: Support GSI partners with registration, onboard new partners, create GSI entities in CRM/PRM, and provide necessary documentation.
  • Marketing: Regularly update the company website, partner portal updates, marketing initiatives with GSI and Corp Marketing Team, and ensure brand consistency.
  • Contract Agreements: Ensure closure of contracts agreements with all GSI partners, follow up with internal stakeholders (legal, CCT etc) and external parties.
  • Partner Program Support: Enable GAD and EA with their initiatives, provide access to HCL assets, maintain role-based access, and ensure seamless partner experience.
  • Documentation & Data Management: Develop program policy and process documents, crunch data from various sources, document KPIs for GSI Account Directors, track pipeline forecasting, and sales ops support.
Skill Set Requirements
  • Education: Bachelor's degree
  • Experience: 8-15 years of program/Biz Ops management experience
  • Technical Skills: Expertise in Excel sheet, including formulas, macros, mail merge, presentation creation, graph design, and dictation speed.
  • Behavioral Traits: Excellent communication skills, ability to articulate messages, and create ppt presentations within short durations.
  • Location Flexibility: Flexible between Bangalore and NCR locations.

We estimate an annual salary of approximately ₹1,200,000 - ₹1,800,000 (INR), depending on qualifications and experience. This position offers a unique opportunity to grow professionally while working with a leading technology company. If you are passionate about business operations, have strong technical skills, and excel in leadership roles, we encourage you to apply for this exciting opportunity.



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